Returns + Exchanges

We want you to be happy with what you bought. If you are not, here is how returns work.

Return Window

You have 30 days from the date your order is delivered to request a return.

Condition

Items must be unused, in the condition you received them, and in their original packaging. Items that show use, damage or missing parts may be refused or refunded at a reduced amount.

Items That Cannot Be Returned

• Made to order and custom pieces, since they are produced specifically for you
• Gift cards
• Final sale and clearance items
• Items marked non returnable on the product page

How to Start a Return

Email Info@sodomnco.com with your order number and what you would like to return. We will reply with return instructions and an address. Please do not send anything back before you hear from us, because unannounced returns cannot be tracked to your order.

Return Shipping

Return shipping is the customer's responsibility unless the item arrived damaged, defective, or was not what you ordered. In those cases we cover return shipping and send a prepaid label. Original shipping charges are not refunded.

Damaged or Wrong Items

Inspect your order when it arrives. If something is damaged, defective or incorrect, email us within 7 days of delivery with photos of the item and the packaging. Keep the box until the claim is resolved. We will send a replacement or issue a full refund.

Refunds

Once we receive and inspect your return, we will let you know whether it was approved. Approved refunds go back to your original payment method within 10 business days. Depending on your bank or card issuer, it can take additional time for the refund to appear on your statement.

Exchanges

The fastest way to exchange something is to return the original item and place a new order for the item you want.

Questions

Phone: 352-239-9532
Email: Info@sodomnco.com
805 SE 43rd St, Ocala, FL 34480